How to Be Efficient With Customers in a Store

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An article I wrote for eHow, the famous social network in the United States. 

By bertabella, ex- eHow Member

May 1st, 2009 

Shopping is a treating experience! 

Being efficient with customers is very important to promote and give start to the so-called word of mouth. To me it is the best and most inexpensive way of advertising your services.

Things You'll Need:

• Sincereness
• promptness
• patience
• interest
• care for people
• efficiency

Step1

Something beautiful for their home. The most important attitude is to be sincere with your feelings towards customers. It is important that they make the best usage of their money and they are happy to shop with you.

Step2

Something original for their table. Listening to their needs is also vital. Stop thinking about yourself and be at the customers' complete disposal. If you catch a sign of interest, be supportive. Be honest with them. Tell them what is trendy and what is traditional. Give them color opportunities.

Step3

A little history from the past. Give customers historical pieces of information about what is going to be part of their home. Give them time to make their final decisions. Be sure they are doing the right selection.

Step4

Remember your customers. When customers are ready, start writing down their selection. For items that are available on the counter, be sure you are going to send the exact ones they sorted. Give them a shipping expected date. Ask for their approval.

Step5

Shipment is ready! When your customers have left, start working immediately on the paperwork and shipping procedures. Be tidy and precise. Write down everything correctly. Remember to take a picture of the final shipment for your files.

Tips & Warnings

• do not push sales.
• have a friendly attitude.
• do not think about making money.
• all interactions must be true.
• keep experiences  with previous customers as universal rules only.
• Focus on the customers in front of you.

Comments_

on 1/5/2009 great tipsand well written

on 1/5/2009 good tips on Customer service




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