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Visualizzazione post con etichetta eHow. Mostra tutti i post
Visualizzazione post con etichetta eHow. Mostra tutti i post

venerdì 17 giugno 2011

How to Cope With Slow Times at Work



An article I wrote for eHow,  the famous social network in the United States. 

By bertabella, ex- eHow Member

I am a sales assistant for my family's operations and the slowest months in their business go from November to March. There is a lot of time for me to get bored or look for another job! With the economy slowdown things are apparently worse, therefore I think the secret is not to panic and on the contrary find creative solutions.

Things You'll Need:

  • patience
  • creativity
  • hope
  • interaction
Step1
What shall I do? Sometimes in certain kinds of business, you do not feel much the boredom because you are used to slow weeks and months. Especially in activities involving tourism, you work with customers only part of the calendar year. During show times you usually look for complementary activities to your job. This idea can be of help during slowdown! 

Step2
Find people tuned with you. The important attitude is to believe in what you do. During regular slow times it is important not to leave work or look for another job opportunity. On the contrary it is necessary to look for people stimulating your creativity and working with you on new projects.

Step3
Improve yourself if you want to help! Think that customers who like beautiful things have not disappeared. They are just scared or being careful with their money. Be patient. Do the same in your business. Do not invest on something that is not necessary. Invest on yourself only!

Step4
Do what your customers do! Try several attempts. Do not give up. Keep your budget as low as possible and work on ideas. Training is very important. Additionally, if you want to improve sales on a specific kind of merchandise, such as dinnerware, tableclothes and accessories, act at home as if you were your potential customer. As an example dress you table nicely and invite friends over to your home.

Step5
Shop for valuable things. Do not waste you money! Awareness is very important. Even during times of recession shopping is part of our life. Indeed it is a social event. A choral participation to life. Therefore encouraging the purchase of valuable pieces is a must. This would be a great help for everybody and prevent us from buying inexpensive things we do not need just because we are attracted by the lowest price.

Tips & Warnings

  • do not panic
  • be creative
  • find complementary activities to your business
  • be positive

Comments_

on 1/6/2009 Excellent article. I too am in the service business and need to keep a positive attitude until times improve!

On 1/6/2009 Good tips - thanks for sharing.

On 1/6/2009 Indeed. Good article, and you're right, people are shopping! The trick is to get in on selling what they all can't live without~ 5* and congrats on your new writing status!

****************************************************************

The original logo of
eHow. visit www.ehow.com
This is an article I wrote for eHow.com a couple of years ago. I had subscribed early 2009 while surfing the net in search of solutions for my family's ceramics business. I really enjoyed writing articles for eHow and I had an audience! I loved their ready made format for writing articles. It was cool! 
What happened with eHow is that they communicated to me that my writing was poor and they started erasing my beautiful articles. My writing was not up to the American standards. I got very sad about what happened and I quit eHow. If I were to analyse the problem now, I would not quit eHow, on the contrary I would ask them to offer an editing service to their members. They would have made money at least with me! I miss writing for them. 
Everybody can be creative. 

martedì 17 maggio 2011

How to Be Efficient With Customers in a Store

Photo credit: Friends of Cama 

An article I wrote for eHow, the famous social network in the United States. 


By bertabellaex- eHow Member

Being efficient with customers is very important to promote and give start to the so-called word of mouth. To me it is the best and most inexpensive way of advertising your services.




Things You'll Need:

  • Sincereness
  • promptness
  • patience
  • interest
  • care for people
  • efficiency


Step1
Something beautiful for their home. The most important attitude is to be sincere with your feelings towards customers. It is important that they make the best usage of their money and they are happy to shop with you.

Step2
Something original for their table. Listening to their needs is also vital. Stop thinking about yourself and be at the customers' complete disposal. If you catch a sign of interest, be supportive. Be honest with them. Tell them what is trendy and what is traditional. Give them color opportunities.

Step3
A little history from the past. Give customers historical pieces of information about what is going to be part of their home. Give them time to make their final decisions. Be sure they are doing the right selection.

Step4
Remember your customers. When customers are ready, start writing down their selection. For items that are available on the counter, be sure you are going to send the exact ones they sorted. Give them a shipping expected date. Ask for their approval.

Step5
Shipment is ready! When your customers have left, start working immediately on the paperwork and shipping procedures. Be tidy and precise. Write down everything correctly. Remember to take a picture of the final shipment for your files.

Tips & Warnings

  • do not push sales.
  • have a friendly attitude.
  • do not think about making money.
  • all interactions must be true.
  • keep experiences  with previous customers as universal rules only.
  • Focus on the customers in front of you.


Comments_



on 1/5/2009 great tipsand well written


on 1/5/2009 good tips on Customer service




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